FAQ: DNA 75C Troubleshooting

ERROR MESSAGES

 

The DNA 75C will indicate a variety of error states.

 

No Atomizer:

The DNA does not detect an atomizer.

 

Check Atomizer:

The DNA does not detect an atomizer, the atomizer has shorted out, or the atomizer resistance is incorrect for the power setting

.

Check Battery:

The battery is deeply discharged and needs to be charged, or is

damaged. If this happens, the DNA 75C will not fire the atomizer. The Check Battery message will continue to display for a few seconds after attempting to fire the device. User should remove and replace the battery.

 

Shorted:

The atomizer or wiring are short circuited. Ohms Too Low:

The resistance of the atomizer coil is too low for the current wattage setting. If this happens, the DNA 75C will continue to fire, but will not be able to provide the desired wattage. The Ohms Too Low message will continue to display for a few seconds after the end of puff.

 

Ohms Too High:

The resistance of the atomizer coil is too high for the current wattage setting. If this happens, the DNA 75C will continue to fire, but will not be able to provide the desired wattage.

 

Ohms Too High message will continue to display for a few seconds after the end of puff.

 

Temperature Protected:

The heating coil reached the maximum allowed temperature during the puff. If

this happens, the DNA 75C will continue to fire, but will not be able to provide the desired wattage.

 

Weak Battery:

The battery needs to be charged, or a higher amp rated battery needs to be used. If this happens, the DNA 75C will continue to fire the atomizer, but will not be able to provide the desired wattage. The Weak Battery message will continue to display for a few seconds after the end of the puff.

 

Return To Researcher:

The DNA has reached a limit configured by a researcher.

 

Too Hot:

The DNA 75C has onboard temperature sensing. It will shut down and display this message if the internal board temperature becomes excessive